Privacy Policy

1. Scope and relationship to the donor portal

This policy applies to the public Milkdrop website and the information you provide through it. The Milkdrop donor portal and its embedded donor consent, screening, and program documents may collect additional sensitive and health-related information. Those materials and any applicable health-information notices govern that information in addition to this policy.

Milkdrop is part of the It's My Leche family. We may use service providers and affiliated operations to operate the website, respond to you, and administer the donor program as described below.

2. Information we collect

The information we collect depends on how you interact with Milkdrop. It may include:

• Contact information, such as your name, email address, phone number, mailing address, and social-media handle when you choose to provide it.
• Eligibility and application information, including the answers you provide in a public qualifier or application flow.
• Communications, including messages, questions, feedback, and materials you send to us.
• Device and usage information, such as IP address, browser type, pages viewed, referral source, approximate location derived from IP address, and interactions with the website.
• Cookie, analytics, and similar-technology information. We use Google Analytics and may use similar tools to understand website performance and improve our communications.

3. How we use information

We may use personal information to:

• Operate, maintain, personalize, secure, and improve Milkdrop and related services.
• Respond to inquiries; administer eligibility, application, and donor-program communications; and provide requested support.
• Send program updates, service communications, and—where permitted and subject to your choices—marketing communications.
• Analyze site performance, prevent fraud or misuse, protect the security of our systems, and comply with legal obligations.

4. How we disclose information

We may disclose personal information to:

• Service providers that support website hosting, analytics, communications, customer support, data storage, application operations, and other business functions.
• Qualified laboratories, clinical or screening partners, shipping partners, and other program providers when needed to administer the donor process and permitted by applicable law or your authorization.
• Affiliates within the It's My Leche family, consistent with this policy and the purpose for which the information was collected.
• Government authorities, professional advisers, or other parties when required by law; to protect rights, safety, and security; or in connection with a corporate transaction.

5. Cookies, analytics, and your choices

Cookies and similar technologies help us operate the site, remember preferences, measure performance, and understand how visitors use Milkdrop. You can usually control cookies through your browser settings. Blocking certain cookies may affect some website features.

You may opt out of promotional email communications by using the unsubscribe link in the email. We may still send transactional or program-related messages when permitted by law. If SMS messaging is offered, instructions for opting out will be included in the message.

6. Health and sensitive information

Do not send sensitive medical information through ordinary website forms, email, or social-media messages unless we specifically direct you to a secure method. Information provided through the donor portal, consent forms, screening process, or clinical partners may be subject to additional notices, authorizations, and legal requirements.

7. Retention and security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to operate our services, meet legal requirements, resolve disputes, and enforce our agreements. We use reasonable administrative, technical, and organizational safeguards designed to protect information, but no system or transmission is completely secure.

8. Your privacy rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to opt out of certain processing. These rights are subject to applicable law and may require identity verification. We will not discriminate against you for exercising applicable privacy rights.

To make a request, email support@itsmyleche.com with the subject line “Privacy Request.” If your request concerns donor health or screening information, please use the contact instructions provided in the donor portal or applicable health-information notice.

9. Children’s privacy

Milkdrop is intended for adults who are considering or participating in the donor program. We do not knowingly collect personal information from children through this website. If you believe a child has provided personal information to us, contact us so we can review and address the request.

10. Third-party links and social platforms

Milkdrop may link to third-party websites, social platforms, or services. Their privacy practices are governed by their own policies. We are not responsible for the content, privacy, or security practices of third parties.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy here and revise the “Last updated” date. Material changes will be communicated as required by applicable law.

12. Contact us

For questions about this policy or our privacy practices, contact It's My Leche, Inc. at support@itsmyleche.com or 5729 Main St., #560, Springfield, OR 97478.